Overview:

This company ran call center software for large Enterprise organizations.

Problem:

This client needed to redesign their website for Simplicity purposes. They had a very large and overly complex website which didn’t do a good job of explaining their main value proposition to potential customers.

Users:

Most users to this website were call center owners / operators, companies looking for dedicated outbound or inbound sales teams, etc.

What I did:

User Research

Scope Features

Wireframes

Mockups

Prototype

Feedback Iterations

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